This is a legal document which is the agreement between you, the Customer (hereinafter
referred to as “you”, “your” or the “Customer” in this Agreement) and 13324061 Canada
Inc.(2404Foods and Logistics) (a Private Company, duly registered as such in terms of the
relevant laws of Canada with principal address of business at Unit 7 - 5650 Tomken Road,
Mississauga,ON,L4W1P1,Canada.
13324061 Canada Inc.(2404Foods and Logistics) is a Company that is into the
courier/delivery of items and goods for Clients from Nigeria to Canada, United States of
America, UK and from Canada to Nigeria.
These Terms and Conditions should be read carefully. By browsing, accessing or using this
package or by using any facilities or Courier Services made available through it or by
transacting through or with 13324061 Canada Inc.(2404Foods and Logistics), you
acknowledge and confirm that you have read all of the terms of this Policy and our Terms
and Conditions, and that you understand, accept and agree to be bound by all the
provisions contained in this policy and the Terms and Conditions as contained in this
agreement.
Should you not agree to be bound by any of these terms and conditions, kindly do not
transact with us.
Our Terms and Conditions set forth the terms you are bound to when using/accessing our
Courier Services, including but not limited to courier, usage, information, transactions,
purchase, delivery, cancellation, dispute resolution and contact details.
These Terms and Conditions are reviewed from time to time and may be amended at
our sole discretion, in whole or part, to ensure that it complies with Legislation enacted
from time to time.
Therefore, by continuing to use or access our Courier Services following any amendments
that may have been implemented, it shall be deemed that you have agreed to such
amendments. Accordingly, we recommend that you review our media handles
frequently so that you are aware of any amendments. Should you wish not to be bound
to the amended Terms and Conditions you may furnish us with written notice by fax or
email to terminate this agreement.
Should we decide to amend our Terms and Conditions, we will post those amendments
on our media handles and/or update the Terms and Conditions modification date on our
media handles or our website. Our media handles are (Instagram/Facebook:
@2404Foods, @2404logistics)and our website is www.2404Foodsandlogistics.com.
13324061 Canada Inc.(2404Foods and Logistics) is owned, operated, and directed by
13324061 Canada Inc.(2404Foods and Logistics) (a Private Company, duly registered as
2404Foods Terms and conditions Effective July 28th, 2025
such in terms of the relevant laws of Canada and with its principal place of business
situated at Unit 7 - 5650 Tomken Road, Mississauga,ON,L4W1P1,Canada.
We have referred to the Company in this document as “The Courier Company”, “the
Carrier”, “us”, “we”, or “our”.
We are dedicated, devoted and committed to keeping you informed of your rights and
obligations in respect of the usage of our Courier Services and when transacting with us
and accordingly our legal team has developed these Terms & Conditions.
The Terms and Conditions contained herein are in accordance with the Laws of Canada.
The Customer irrevocably attorns to the exclusive jurisdiction of the Courts of that
Province and the Federal Court of Canada. The Parties agree that where they have used
electronic communications to transact in whole or in part any business such
communications will be given legal effect in accordance with the provisions (so far as
they may be applicable) of the Uniform Electronic Commerce Act as approved by the
Uniform Law Conference of Canada.
1. “The Carrier” shall mean 13324061 Canada Inc.(2404Foods and Logistics) or any
sub-contractor or agent appointed by it.
2. “Contract” shall mean any contract entered into between the Carrier and the
Customer including waybills and this agreement.
3. “Customer” shall mean the party with whom the Carrier is contracting, and shall,
unless the context indicates otherwise, include a reference to the owner of the
Goods forming the subject matter of the Contract. You are agreeing, on your
behalf and on behalf of the receiver of the Shipment ("Receiver") and anyone
else with an interest in the Shipment, that the Terms and Conditions shall apply
4. “Goods” shall mean any movable Goods accepted by the Carrier from the
Customer, and shall include containers or other covering or receptacle not
supplied by the Carrier.
5. “Claim/s” means any claim of whatsoever nature;
6. “the Company” means 13324061 Canada Inc.(2404Foods and Logistics).
7. “Law” means any law of general application and includes The Constitution, The
Common Law and any Statute (Legislation), Decree, Treaty, Regulation,
Directive, Ordinance, By-law, Order or any other enactment or legislative
measure of government (including Federal and provincial government) statutory
or regulatory body which has the force of law within Canada;
8. “Person” means any Person, Company, Close Corporation, Trust, Partnership or
other entity whether or not having separate legal personality;
9. “Party/Parties” means 13324061 Canada Inc.(2404Foods and Logistics) and any
other person/individual or entity that uses or accesses our Courier Services and/or
transacts with us.
10. “Register/Registration” means create an account with 13324061 Canada
Inc.(2404Foods and Logistics) the action of creating an account for our Courier
Services;
11. “Service” means all or any of the Courier Services provided by 13324061 Canada
Inc.(2404Foods and Logistics), including but not limited to the information Courier
Services, content and transaction capabilities and the ability to transact with
13324061 Canada Inc.(2404Foods and Logistics);
12. “COURIER SERVICES” means The 13324061 Canada Inc.(2404Foods and Logistics)
COURIER SERVICES and any auxiliary COURIER SERVICES supplementary to our
main COURIER SERVICES.
13. any reference to –
1. the singular includes the plural and vice versa;
2. natural persons includes juristic persons and vice versa;
3. any one sex or gender includes the other sexes or genders, as the case
may be;
4. any Law means the relevant enactment or legislative measure as at the
signature date and as amended or re-enacted from time to time within
Canada.
14. If any provision in a definition is a substantive provision conferring rights or
imposing obligations on any party, notwithstanding that it is only in the definitive
clause, effect shall be given to it as if it were a substantive provision in the body
of the Agreement.
15. When any number of days is prescribed in this Agreement, same shall be
reckoned exclusively of the first and inclusively of the last day unless the last day
falls on a Saturday, Sunday or public holiday, in which case the last day shall be
the next day succeeding that day which is not a Saturday, Sunday or Public
Holiday. This does not in any way restrict us from including the stated days, if
required.
16. Where any term is defined within the context of any particular clause in this
Agreement, the term so defined, unless it is clear from the clause in question that
the term so defined has limited application to the relevant clause, shall bear the
meaning ascribed to it for all purposes in terms of this Agreement,
notwithstanding that the term has not been defined in this interpretation clause.
17. The expiration or termination of this Agreement shall not affect such of the
provisions of this Agreement as expressly provided that they will operate after
any such expiration or termination or which of necessity must continue to have
effect after such expiration or termination, notwithstanding that the clauses
themselves do not expressly provide for this.
18. The rule of construction that the contract shall be interpreted against the party
responsible for the drafting or preparation of the agreement, shall not apply.
19. The use of uppercase or lower case shall not have any impact on the meaning
ascribed to any term used in this Agreement, notwithstanding whether such term
has or has not been defined in this interpretation clause.
By browsing, accessing or using this SERVICE or by using any facilities or Courier Services
made available through it or by transacting through or on it, you acknowledge and
confirm that you have read all of the terms of this Policy and our COURIER SERVICES’s
Terms and Conditions, and that you understand, accept and agree to be bound by all
the provisions contained in this Policy and the Terms and Conditions as contained and in
relation to our COURIER SERVICES.
To transact with us or to enter into any legally binding transaction in respect of our
COURIER SERVICES or related thereto you, must be at least 18 (Eighteen) years old.
By entering into any transaction with us you confirm and consent that you are at least 18
(Eighteen) years old.
Should you be under the age of 18 (Eighteen) it shall be deemed that your parent/s or
legal guardian/s have provided you with consent to enter into any transaction on our
COURIER SERVICES and accordingly we shall not be held liable for any claim arising
should we be misled in this regard.
We reserve the right to prevent you from using our COURIER SERVICES in its entirety and
to prevent you from sending/receiving goods or entering into any transactions.
Should we decide to enforce our rights as stated hereinabove, you may request reasons
for preventing you from using our COURIER SERVICES in writing within 5 (Five) days after
so being prevented, which reasons shall be furnished to you within 14 (Fourteen) days
from the date upon which your request has been received.
In order to initiate and commence the use of our services via our website, all users must
create an account. If you are creating an account for a company or other legal entity,
you represent and warrant that you have the authority to legally bind that entity and
grant us all permissions and licenses provided in these terms.
You can create an account using an active email address and creating a password. By
creating an account, you agree to provide and maintain true, accurate, current and
complete information about yourself as prompted by the registration form. You are also
responsible for safeguarding the password that you use to access your account and for
any activities or actions under your password. You agree not to disclose your password
to any third party. You must notify us immediately upon becoming aware of any breach
of security or unauthorized use of your account.
You may not use as a username the name or trademark of another person or entity or
that is not lawfully available for use, or that is subject to any rights of another person or
entity other than you without appropriate authorization, or a name that is otherwise
offensive, vulgar or obscene. You are liable for any and all activities conducted through
your account, unless such activities are not authorized by you and you are not otherwise
negligent (such as failing to report the unauthorized use or loss of your credentials). When
you create an account with us, you must provide us with information that is accurate,
complete, and current at all times. Failure to do so constitutes a breach of the Terms
which may result in immediate termination of your account on our service. You agree to
strictly observe the security and authentication procedures of the website/service and
you will log out from the website by taking proper steps at the end of every visit.
1. The Carrier is not and shall not be a public or common Carrier in relation to the
carriage of the Goods forming the subject matter of this agreement, and it may
refuse for carriage any Goods or class of Goods.
2. All and any business undertaken, including any advice, information or service
provided whether gratuitously or not by the Carrier is and shall be subject to the
conditions hereinafter set out and to the Contract, and each condition
hereinafter shall be deemed to be incorporated in and to be a condition of any
agreement between the Carrier and its Customer.
3. The Customer hereby authorises the Carrier to act as its agent and to enter into
Contracts of Carriage on terms and conditions no more onerous to the Customer
than the conditions contained in this Contract, with any other Carrier,
Government Department or third party into whose possession or custody the
Goods may pass or may need to pass, or subject to whose authorities the Goods
may at any time be during the period of the Contract, subject to the provision
that the Conditions contained in this Contract shall continue to apply and to
govern the relationship between the Carrier or the sub-contractor and the
Customer.
4. Goods are accepted subject to the conditions stipulated by all other Carriers
and parties into whose possession or custody they may pass for the due fulfilment
of the obligations of the Carrier.
1. All quotations by the Carrier shall be provided to the Customer prior to payment.
2. Quotations, where given, shall be based on immediate acceptance and shall
be subject to withdrawal or revision by the Carrier.
3. If any changes occur in the rates of freight, insurance premium or other charges
applicable to the Goods, quotations and charges shall be subject to revision
accordingly with or without notice.
1. The Customer shall provide to the Carrier prior to loading a full documented
description of the Goods. All relevant information pertaining to the goods shall
be filled out accurately.
2. The Customer shall be deemed to be bound by and to warrant the accuracy of
all descriptions, values and other particulars furnished to the Carrier.
3. The Customer hereby indemnifies and holds indemnified the Carrier against all
losses, damages, expenses and fines which may arise and which may be
claimed from the Carrier as a result of any inaccuracy or omission of description,
values and other particulars in respect of the Goods.
4. The onus of establishing the condition of the Goods at the time of acceptance
and delivery thereof by the Carrier shall rest on the Customer and the Consignee.
5. The Customer shall properly and accurately furnish to the Carrier the name and
address of the consignee and also all documents of necessity must accompany
the Goods as the Carrier may require.
6. The Carrier shall not be responsible nor incur any liability for any loss or incorrect
delivery of the goods due to the name and address of the consignee being
improperly stated and the Customer indemnifies the Carrier against all expenses,
claims or fines arising from any inaccuracy or omission of descriptions, values or
other particulars even if the inaccuracy or omission of descriptions, values or
other particulars occur without negligence on the part of the Customer.
7. The Carrier shall not be liable for any loss in the event of delivery being effected
to some person other than the consignee in the event of the consignee, or his
agent not being present to receive and accept delivery of the same.
1. A Shipment is deemed unacceptable if:
• No customs declaration is made when required by applicable customs
regulations.
• Package contains counterfeit goods, animals, perishable cooked food
items, bullion, currency, gemstones; weapons, explosives, and ammunition;
human remains; illegal items, such as ivory and narcotics.
• It is classified as hazardous material, dangerous goods, prohibited or
restricted articles by IATA (International Air Transport Association), ICAO
(International Civil Aviation Organization), ADR (European Road Transport
Regulation on dangerous goods) or other relevant organization ("Dangerous
Goods").
• Addressed incorrectly or not properly marked or its packaging is defective
or inadequate to ensure safe transportation with ordinary care in handling, OR any
such goods that the Carrier deems as prohibited or restricted.
2. No goods, including radioactive materials, which are or may become
dangerous, inflammable or noxious, or which by their nature are or may become
liable to cause injury or damage to any person, goods or property whatsoever,
shall be tendered to the Company without its express consent in writing. The
goods or container, package or other covering in which the goods are to be
tendered to the Company or its agents shall be prominently marked on the
outside so as to indicate the nature and character of the goods, and so as to
comply with any applicable laws, regulations or requirements of any authority or
Carrier.If any such goods are tendered to the Company without its written
consent or without being marked as aforesaid those goods may at any time be
destroyed, disposed of, abandoned or rendered harmless at the sole discretion
of the Company and at the entire risk and expense of the Customer, without
compensation to him or any other party, and without prejudice to the
Company’s right to claim its charges or fees including the cost of destruction or
disposal. Notwithstanding the acceptance of such goods with its express
consent, the Company may nevertheless at its sole discretion destroy or
otherwise deal the goods at the entire risk and expense of the Customer, without
compensation to him or any other party, and without prejudice to the
Company’s right to claim its charges or fees including the cost of destruction or
disposal.
3. Whether or not the Customer was aware of the nature of the goods and whether
or not the Company’s written acceptance thereof was obtained, the Customer
shall be deemed to have indemnified the Company against all loss, damage or
liability caused to or incurred by the Company as a result of the tender to and/or
handling and haulage by the Company of such goods. Goods which are likely to
harbour or encourage vermin or other pests shall be deemed to be dangerous
goods.
1. The Carrier will not be responsible for any loss or damage howsoever arising from
or during the loading and unloading of the vehicle.
2. The Customer hereby indemnifies the Carrier and holds it harmless against all
costs, expenses, claims, losses, damages or injuries to any person or property
howsoever arising and whatsoever nature and whether direct or indirect arising
out of or during the course of any such loading or unloading and including any
costs, expenses, claims, losses, damages or injuries arising out of the
contamination of any Goods whatsoever.
3. In the event of the consignee refusing to accept delivery of the Goods in whole
or in part, or in the event of the Carrier being unable to effect delivery by reason
of the address of the consignee being improperly or inaccurately stated:
4. And being compelled to return the Goods to the Customer, then the Customer
shall be liable for all costs incurred in the return of such goods whether on the
same basis as originally agreed upon or on any other basis whatsoever;
5. Or being compelled to dispose of such goods by reason of their perishable
nature for whatsoever other reason, the Carrier shall not be liable for any
damage to, or loss of such goods or any loss or damage arising out of the disposal
thereof and the Customer shall be liable to the Carrier for all costs incurred in
connection with the disposal of such Goods.
6. It is the Customer’s duty to be available and present at the collection address in
order to ensure that the delivery item/s is/are collected to be delivered to the
Consignee as per the instructions provided on the order form. Should the
Customer fail and/or neglect to be available at the collection address as
provided, the Customer hereby indemnifies the Carrier and the Carrier shall not
be held liable for all costs, expenses, claims, losses and/or damages which arises
as a result of the non – collection of the goods to be delivered.
1. In the absence of a written agreement to the contrary it shall at all times be at
the sole discretion of the Carrier to decide at what time and in what manner to
perform any or all of its obligations in terms of the Contract.
2. The Carrier shall not be liable for any delay or detention of the Goods or for any
loss, damage or deterioration therein, unless the date and time for delivery of the
Goods is expressly stipulated as being of the essence of the Contract. In such
event, the Carrier shall not be liable for any such loss, damage or deterioration
unless such delay or deterioration is attributable to wilful default or gross
negligence on the part of the Carrier or its employees during the scope and
course of their employment.
3. The Carrier shall not be liable for any delay by the Shipper or any customs related
delays.
4. The Carrier does not accept any responsibility for demurrage charges howsoever
incurred.
5. Goods left upon the Carrier for any reason to suit the convenience of the
Customer are held at the sole risk of the Customer as the case may be, pending
forwarding and delivery and such Goods may be warehoused or otherwise held
at any place or places at the sole discretion of the Carrier at the Customers risk
and expense.
6. Demurrage will be payable at a rate to be specified by the Carrier on all
shipments detained beyond a reasonable period from whatsoever cause.
7. If the receiver of the Goods refuses to accept them or the Goods remain
uncollected for a period of more than 7(seven) days, without prior arrangement,
the Goods will be returned to the sender who accepts responsibility for all costs
incurred.
8. The Carrier reserves the right to dispose of unclaimed Goods as envisaged in this
clause
9. After a period of 10 (Ten) days in order to defray expenses. Any monies collected
will be set off against amounts outstanding but will not limit the Carriers rights to
the balance outstanding.
1. The Carrier may, at its discretion, and only if requested to do so in writing by the
Customer, effect insurance on any Goods being handled, transported or stored
by it.
2. Any claim brought by a Customer against the Company in respect of duties and
liabilities must be notified by the Customer to an office of the Company in writing
within seven (7) days of the date of despatch of the documents or goods from
the Customer.
3. All claims shall be subject to an excess as determined by the Carrier’s insurance
broker.
4. Any such insurance effected by the Carrier shall be subject to the usual
exceptions, conditions, terms and provisions of the policies of the insurer or
underwriter assuming the risk. The Company will not be liable for any eventualities
that the Insurance Company/policy does not cover.
5. The Carrier shall not be under any obligation to effect a separate insurance on
each consignment but may declare it on any open or general policy as the case
may be, and the Customer shall be obliged to pay all charges incurred by the
Carrier and associated with the effecting of such insurance.
6. Should the insurer dispute liability for any reason whatsoever, the insured, being
the Customer, shall have recourse against the insurer only and the Carrier shall
not be under any liability in relation thereto, notwithstanding that the premium
upon the policy may not be at the same rate as that charged by the Carrier or
paid to the Carrier by the Customer.
7. Where the Customer has informed the Carrier that it has its own insurance cover
then it is deemed that the Carrier is released from all liability in the event of the
loss or damage of the Goods whilst in the custody of the Carrier and/or in transit.
1. Notwithstanding anything to the contrary contained herein, the Carrier shall not
be liable in any way whatsoever in the event of it being prevented from fulfilling
its obligations in terms of the Contract by any act of God, vis major, casus
fortuitus, damnum fatale, an inherent defect, vice or weakness or some action
of the Goods themselves, civil riot or commotion, labour unrest amongst the
Carrier’s employees, inevitable accident, an act of State, enemies or any
inevitable superior force or any other cause beyond the reasonable control of
the Carrier.
1. All Goods handled shall at all times be at the risk of the Customer or owner of the
Goods.
2. The Carrier shall not in any circumstances be liable for the loss of or damage to
goods as well as for any consequential loss or damage arising out of the carriage
of the Goods or custody of the Goods in terms of this contract, from whatsoever
cause, howsoever arising, including the negligence of the Carrier’s employees,
unless such loss or damage or consequential loss or damage occurs whilst the
Goods are in actual custody of the Carrier and under its actual control and unless
such loss or damage is due to the wilful acts or default of the Carrier or its
employees in the course and scope of their employment.
3. In circumstances where the Carrier is adjudged by an authority having
competent jurisdiction to be liable for the loss of or damage to Goods, the liability
of the Carrier shall at all times be limited to the actual loss of or damage to Goods
as set out below, subject to the provisions of this clause 12.
4. The Carrier accepts liability or direct loss or damage to the Customer’s Goods
subject to the following conditions:
1. The liability of the Carrier shall be limited to a maximum total of no more
than $100 (One hundred Canadian Dollars) per shipment.
2. The Carrier shall not be liable for any loss or damage until the Customer
has established and proven that such loss or damage was caused by
the wilful acts or default of the Carrier or any of its employees during the
course and scope of their employment.
5. The Carrier shall not in any circumstances be liable for:
1. Any loss or damage whatsoever caused by the hazardous, perishable,
fragile or brittle nature of goods, nor for the mechanical derangement
of the goods; and/or
2. The scratching, cracking, denting, chipping, bruising or breakage or
other loss or damage to inadequately packed goods handed to the
Carrier for consignment; and/or
3. Any loss, damage or expense arising from or in any way connected with
marks, weight, numbers, brands, contents, quality or description of any
goods; and/or
4. Any duty, tax, imports or outlays of whatsoever nature levied by the
authorities at any port or place for or in connection with the goods, and
for any payments, fines, expenses, loss or damage incurred or sustained
by the Carrier in connection therewith.
6. The Carrier shall not accept liability for the transport of any bullion, coins, precious
tones, jewellery, valuables, antiques, pictures, bank notes, securities and other
valuable documents or articles, livestock, perishable goods, plants, glass,
earthenware, china, asbestos cast cement, marble or plaster products or any
material not disclosed to the Carrier unless special arrangements have been
made in writing prior to the commencement of the shipment.
7. The Carrier shall not be liable for any delay occasioned by compliance with an
instruction issued by the police or any competent authority, but any extra cost
incurred by the Carrier as a result of compliance with any such instructions shall
be added to its charges.
8. None of the servants or agents of the Carrier or its sub-contractors shall be under
any liability whatsoever to the Customer, and the provisions of this clause are
stipulated for the benefit of those persons.
9. Any loss or damage to the Goods transported must be recorded on the Carriers
delivery documentation at the time of the delivery as proof of the loss or
damage. In the absence of this record, no claim whatsoever shall be
enforceable against the Carrier.
10. The Carrier will not accept any unqualified or unchecked endorsement on the
Carrier’s delivery documentation as proof of any loss or damage.
11. Any loss or damage to the Goods transported must be reported to the Carrier in
writing within 7(seven) days of the date of delivery. Such writing must contain
precise details of the nature and extent of the loss or damage suffered by the
Customer. Endorsements or notes on the Carriers delivery documentation will not
amount to compliance with the requirements of this clause. In the absence of
such notification, no claim of whatsoever nature howsoever arising shall lie or be
enforceable against the Carrier.
1. Unless prior arrangement has been made in writing, all accounts are due and
payable prior to the collection and delivery of any goods.
2. The Carrier charges are calculated according to final destination, weight and/or
the higher of actual or volumetric weight per piece and any piece may be re-
weighed and re-measured by the carrier to confirm this calculation.
1. The Carrier shall have lien over all Goods as security for all monies owing for the
handling of the Goods.
2. In addition the Carrier shall be entitled to hold all Goods as security for any other
monies which may be owing to it by the Customer from any cause whatsoever
or which may become owing to it by the Customer.
1. The Customer shall be liable for any unreasonable detention of the Carrier’s
shipment, containers, equipment or the like caused by the Customer (or owner)
or such Customer or owner’s goods as the case may be, but the Carriers rights
against any other person shall remain unaffected.
1. The conditions set out herein shall govern all contracts concluded between the
Carrier and the Customer, including prior and future contracts and no alteration,
cancellation, variation of, or addition hereto shall be of any force and effect
unless reduced to writing.
2. This document contains the entire agreement between parties and no party shall
be bound by any undertakings, representations, warranties, promises or the like
not recorded herein.
3. No indulgence, leniency or extension of time which the Carrier may grant or show
to the Customer, shall in any way prejudice the Carrier or preclude the Carrier
from exercising any of its rights in the future.
4. These conditions and all agreements made by the Carrier with its Customers
wherever made shall be governed and construed according to the laws of
Canada and shall be subject to the exclusive jurisdiction of the Canadian Courts.
5. The Customer hereby consents to the jurisdiction of the Court having jurisdiction,
subject, however, to the Carrier’s right to proceed in its discretion in any High
Court having jurisdiction.
6. The Customer appoints its address as reflected on the COURIER SERVICES
customer information detail form as its domicilium citandi et executandi for all
purposes relating to this Agreement and shall immediately notify the Carrier of
any change of such address.
7. In the event of the Carrier instructing its attorneys to recover monies from the
Customer, the Customer shall be liable for and shall pay all legal costs incurred
by the Carrier on an attorney and client scale, inclusive of collective commission.
8. Notwithstanding any prior dealings between the Carrier and its Customer, all
documents and other matter sent to the Carrier through the post shall be
deemed not to have been received by the Carrier unless and until they are
actually delivered to the Carrier by the postal authorities, or placed in the
Carrier’s post office box, if so addressed.
9. The Carrier shall have no obligation to take any action in respect of any Goods
which may be recognisable as belonging to its Customers, unless it has received
suitable instructions relating to such Goods together with all necessary
documents, in particular, the Carrier shall not be obliged to notify its Customers
of the existence or whereabouts of the Goods or to examine them or to take any
other steps for their identification, protection, or preservation or for the
preservation of any claim by their Customer, or any other party against the
Carrier, insurer or any third party.
10. We require full and complete payment to be made before parcels are
dispatched to their destination.
11. Our rates are fixed and the air freight charges include clearing charges. They are
therefore non-negotiable. Discounts are only available on bulk shipments and
strictly on request.
12. We only offer doorstep delivery on shipments to other provinces/states except
Ontario/Mississauga. No airport pick up.
13. All weights are approximated so if your parcel is 8.2kg for instance, this will be
charged as 9kg.
14. The weight of the packaging material (box) is also included in your final weight.
15. Weights of parcels are calculated based on volume or actual weight, whichever
is higher.
16. Clients are required to disclose the full contents of all parcels being sent as
13324061 Canada Inc.(2404Foods and Logistics) and logistics will not be
responsible for loss or damage to undisclosed items. Repackaging of items may
be required and will attract an additional charge which depends on the size and
type of repackaging required.
17. All parcels received by 13324061 Canada Inc.(2404Foods and Logistics) and
logistics are subject to being opened for controlled inspection by our
representative and it may be inspected or opened by customs officials in the
receiving country as they make their way to their destinations.
18. We do not carry contraband or flammable items. No perfumes, dried meat or
ponmo, milk or any items that contain milk, knorr chicken, honey, kilishi,
medications, blade, lithium batteries, etc. Hidden contraband items might cause
seizure of packages by customs agents at the destination country, please desist
from including them.
19. 13324061 Canada Inc.(2404Foods and Logistics) and logistics will not be liable for
the loss or misdirection of parcels that are not labelled accurately with the name,
address and contact details of the receiver.
20. Regardless of who is at fault the liability of 13324061 Canada Inc.(2404Foods and
Logistics) and logistics is limited to the value of the goods or $100 per shipment,
whichever is lower. If the Client regards this limit as insufficient the Client is required
to make a special declaration of value and request additional insurance or the
Client may make his or her own insurance. In the absence of insurance cover,
13324061 Canada Inc.(2404Foods and Logistics) and logistics will not be liable for
any loss or damage to the goods in transit.
21. 13324061 Canada Inc.(2404Foods and Logistics) and logistics’ liability is strictly
limited to direct loss and damage to physical items only. All other types of loss or
damage are excluded (including but not limited to lost profits, income, interest,
future business), whether such loss or damage is special or indirect, and even if the
risk of such loss or damage was brought to 13324061 Canada Inc.(2404Foods and
Logistics) and logistics’s attention.
22. We shall make every reasonable effort to deliver your shipment according to our
advertised delivery schedules, but this is not guaranteed as we will not be liable
for any delay that we deem to have been beyond our control. Weekends, public
holidays, delays caused by airlines or by compliance with mandatory local
security/customs requirements or other events beyond our control are not
included when we quote our delivery times.
We implement a variety of security measures to maintain the safety of your personal
information when you place an order or enter, submit, or access your personal
information. The Personal Information Protection and Electronic Documents Act (PIPEDA)
is Canada's main private-sector privacy law. Compliance with PIPEDA is essential for
private sector organizations operating in Canada.
We shall establish adequate controls in order to protect the integrity and confidentiality
of your Personal Information, both in digital and physical format and to prevent your
Personal Information from being accidentally or deliberately compromised.
We are committed to managing your Personal Information in line with global industry best
practices. We protect your Personal Information using physical, technical, and
administrative security measures to reduce the risks of loss, misuse, unauthorized access,
disclosure and alteration, we also use industry recommended security protocols to
safeguard your Personal Information. Other security safeguards include but are not
limited to data encryption, firewalls, and physical access controls to our building and files
and only granting access to your Personal Information to only employees who require it
to fulfill their job responsibilities. No Personal Information processing will be undertaken by
an employee who has not been authorized to carry such out as part of their legitimate
duties.
We do not sell, trade or rent Personal Information to anyone. However, to enable us to
render our Services to you on our website, we may share your information with trusted
third parties, such third parties include sanctions screening and identity verification
services as well as any third parties that you have directly authorized to receive your
Personal Information.
We may disclose your Personal Information in compliance with applicable law or a legal
obligation to which we are bound. Please note that third-party sites you engage with
through our Services will have their privacy policies, and we are therefore not responsible
for their actions, including their information protection practices. The use of your
information by such third parties will be subject to their applicable privacy policy, which
you should carefully review.
1. All intellectual property rights (including all copyright, patents, trade marks,
service marks, trade names, designs (including the “look and feel” and other
visual or non-literal elements) whether registered or unregistered) in the COURIER
SERVICES and Service, information content on the COURIER SERVICES or
accessed as part of the Service, any database operated by us and all the
COURIER SERVICES design, text and graphics, software, photos, video, music,
sound, and their selection and arrangement, and all software compilations,
underlying source code and software shall remain our property or that of our
licensors.
2. You shall not attempt to obtain any title to any such intellectual property rights.
All rights are reserved.
3. None of the material listed may be reproduced or redistributed or copied,
distributed, republished, downloaded, displayed, posted or transmitted in any
form or by any means, sold, rented or sub-licensed, used to create derivative
works, or in any way exploited without our prior express written permission.
4. You may, however, retrieve and display the content of the COURIER SERVICES
on a computer screen, store such content in electronic form on disk (but not on
any server or other storage device connected to a network) or print one copy
of such content for your own personal, non-commercial use, provided you keep
intact all and any copyright and proprietary notices.
5. You may not otherwise reproduce, modify, copy or distribute or use for
commercial purposes any of the materials or content on the COURIER SERVICES
without our written permission.
6. All rights (including goodwill and, where relevant, trade marks) in 13324061
Canada Inc.(2404Foods and Logistics) are owned by us (or our licensors).
7. Other products and company names mentioned are the trade marks or
registered trade marks of their respective owners.
8. Title, ownership rights and intellectual property rights in and to the content
accessed using the Service is the property of the applicable content owner or
Merchant and may be protected by applicable copyright or other law. The
Agreement gives you no rights to such content.
9. The authors of the literary and artistic works in the pages in the COURIER SERVICES
have asserted their moral rights to be identified as the author of those works.
10. Any material you transmit or post or submit to the COURIER SERVICES (or otherwise
to us) shall be considered (and we may treat it as) non-confidential and non-
proprietary, subject to our obligations under data protection legislation.
11. If for any reason, any part of that statement does not work as a matter of law,
then for anything which you supply to us from whatever source (i.e. via email, the
COURIER SERVICES or otherwise) you grant us a royalty-free, perpetual,
irrevocable, non-exclusive right to use, copy, modify, adapt, translate, publish
and distribute world-wide any such material.
12. All comments, suggestions, ideas, notes, drawings, concepts or other
information: (i) disclosed or offered to us by you; or (ii) in response to solicitations
by us regarding the Service or the COURIER SERVICES; (in each foregoing case,
these are called “Ideas”) shall be deemed to be and shall remain our property
and you hereby assign by way of present and future assignment all intellectual
property rights in Ideas, to us. You understand and acknowledge that we have
both internal resources and other external resources which may have developed
or may in the future develop ideas identical to or similar to Ideas and that we are
only willing to consider Ideas on these terms. In any event, any ideas are not
submitted in confidence and we assume no obligation, expressed or implied by
considering it. Without limitation, we shall exclusively own all now known or
hereafter existing rights to the Ideas of every kind and nature throughout the
world and shall be entitled to unrestricted use of the Ideas for any purpose
whatsoever, commercial or otherwise without compensation to the provider of
the Ideas.
Shipments can only be canceled effectively before it leaves the country of origin, once
shipment is in transit, a fee to return the package and all packaging fees will have to be
paid in order to effect cancellation.
Shipments can be canceled within 14 days of payment only If the shipment is yet to leave
its country of origin. Once a shipment is in transit, any cancellation request would warrant
a return. Please note return fees would apply fully.
1. Occasionally, at our discretion, we may include or offer third party products or
Courier Services on our COURIER SERVICES. These third-party services have
separate and independent privacy policies. We therefore take no responsibility or
liability for the content and activities of these linked sites. Nonetheless, we seek to
protect the integrity of our site and welcome any feedback about these sites.
2. We collaborate with other courier partners (third party services) to present the best
possible solutions to our customers.In no circumstances will the Carrier be liable for
services provided by courier partners. The Carrier is not liable for any damage,
destruction, or loss of Shipment, late delivery, and issues with the tracking, acts,
errors, or omissions (including, without limitation, any negligence or willful
misconduct) of any third-party service providers (including, without limitation, any
delay, wrong, or missed pickup by the Courier). Exceptions with Insurance (See
Insurance Clause) Shipper agrees to all routing and diversion, including the
possibility that the Shipment may be carried via intermediate stopping places.
1. The email address/es and phone numbers which you provide for order
processing and/or registration, may be used for one or more of the following
purposes:
1. To send you information and updates pertaining to your order or use of
our service;
2. To send you information pertaining to your account details and/or status;
3. To send you occasional news, updates, related to our COURIER
SERVICES;
4. To send you promotional emails;
5. To offer you additional Courier Services related to 13324061 Canada
Inc.(2404Foods and Logistics);
6. To remind you of the Courier Services we offer.
2. Kindly note that If at any time you would like to unsubscribe from receiving future
emails, we include detailed unsubscribe instructions at the bottom of each email
as well as an account review in which you may specifically indicate as to which
communications you would like to receive and those which you would elect to
exclude.
1. In the event that any of the clauses of this agreement/terms and conditions are
found to be invalid, unlawful or unenforceable, such clause(s) will be severable
from the remaining clauses of this agreement/terms and conditions, which will
continue to be valid and enforceable. If any invalid clause is capable of
amendment to render it valid and enforceable to achieve the same objective
as the invalid clause, the Parties agree to negotiate an amendment to remove
the invalidity.
1. We welcome and encourage you to provide feedback, comments and
suggestions for improvements to our website or Services. You can share your
feedback by filling in the form after each shipment, sending us an email, dropping
a comment on any of our social media pages or calling in to our customer service
line.
Any Feedback you submit to us will be considered non-confidential and non-
proprietary to you, and by submitting feedback to us, you grant us a non-
exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license
to use and publish those ideas and materials for any purpose, without
compensation to you.
1. The Carrier hereby selects its domicilia citandi et executandi for the purpose of
legal proceedings and for the purposes of giving or sending any notice provided
for or necessary in terms of these terms and conditions, the following address –
1. The Carrier: 13324061 Canada Inc.(2404Foods and Logistics)
2. Unit 7 - 5650 Tomken Road, Mississauga, ON, L4W1P1
3. The Carrier will be entitled from time to time to vary its domicilium by
written notice on the Client to any other address within Canada which
is not a post office box or poste restante.
4. Any notice addressed to the Carrier/Customer at its physical or postal
address will be sent by electronic mail.